đź“ŠIG Media Intelligence
Sign In
Fair Use & Service Terms

Terms of Service

Last updated: August 14, 2026

1. Agreement to Terms

By accessing or using IG Media Intelligence(“Service”, “Platform”, “we”, “our”), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Acceptable Use Policy (Permitted vs. Prohibited Uses)

Our Service is engineered exclusively as a research, business intelligence, and comment analytics tool for publicly accessible social content.

Permitted Uses

  • Exporting public commentary for giveaway winner audits and contests.
  • Conducting brand sentiment analysis and public audience feedback research.
  • Archiving marketing campaign discussions and engagement metrics into CSV, Excel, or JSON.
  • Analyzing public customer inquiries and product feedback.

Strictly Prohibited Uses

  • Using extracted data for automated DM spam, unsolicited outreach, or mass harassment.
  • Attempting to bypass access controls or extract non-public/private account data.
  • Reselling raw personal data in violation of GDPR, CCPA, or applicable privacy laws.
  • Using the Platform in connection with bot networks, fake engagement, or account harvesting.

3. Token Quotas, Billing & Refunds

The Platform operates on a token-based usage model:

  • Free Allowance: New accounts receive a complimentary starting token grant. Free monthly token quotas reset on the 1st of each calendar month and do not roll over.
  • Purchased Tokens & Subscriptions: Paid top-up token packs and subscription plans are billed in advance via our authorized Merchant of Record (Lemon Squeezy).
  • Fair Consumption: Tokens are debited strictly for successful upstream data extractions according to published rates.
  • Refund Policy: If an extraction fails completely due to a platform outage or upstream unavailability, token deductions are reversed or refunded upon inquiry.

4. Data Ownership & Intellectual Property

You retain all rights and ownership to the query parameters, analytics reports, and formatted exports generated through your account. We do not claim ownership of any content publicly posted by third-party Instagram users.

5. Limitation of Liability

In no event shall IG Media Intelligence, its developers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service, including but not limited to changes or rate limits implemented by third-party social media platforms.

6. Third-Party Platform Disclaimer

Trademark Notice: Instagram and the Instagram logo are registered trademarks of Meta Platforms, Inc. This Service is an independent analytical tool and has not been authorized, sponsored, or otherwise approved by Meta Platforms, Inc.